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Hearing from you, our customers, helps us remember that our products are more than a book, a poem or a backpack. They’re part of a special memory. Perhaps your baby’s first Christmas, your child’s birthday or their first day at school. Helping to ensure these memories are magical for you and your children is what drives us.

Here’s what some of our customers had to say:


Hi, my book arrived & my grandaughter is over the moon, now she is important (she thinks) Thanks – Lyn
Thanks so much, we're really really happy with our order and it arrived earlier than expected (and just in time for our little baby's first day at day care). – Carolyn
I would like to express my very grateful thanks and appreciation with your prompt delivery and information re production and delivery of my order. I found the parcel at my front door this morning and just in time as the birthday party is tomorrow. As usual, you have come to the party with a great product and excellent delivery. Many thanks – Robyn
I received my order, thank you. I just wanted to say thank you for keeping me updated with the process and delivery. The person I had this gift made for was very happy and impressed. You helped me make someone special feel loved. – Lynne
I would just like to extend my gratitude at not only receiving my items in a reasonable amount of time, but also the amount of care that went into the packaging of my Christmas decorations was fantastic! It meant that I received all of my order in one piece! Thank you very much for looking after my things and actually taking care in delivering my order. – Diana
I was really unsure about ordering the personalised story books for my grandchildren. So many other offers have been built up only to disappoint. The books arrived today. I am so happy with them. They are really first class publications. I can hardly wait for my precious little ones to open their gifts. THANK YOU for these unique quality books. – Martha
Seldom in the current climate do I encounter customer service such as yours. I will be using your company again due to your outstanding customer service. I will also ensure friends and relatives know how brilliant your company is. – Lianne